Pensions - Articles - 18th Annual Admin Survey goes online with GR Communications

 Capita Hartshead today distributed the questionnaire for its highly respected Pension Schemes Administration Survey, recognised by the industry as the most comprehensive survey of its kind. Respondents are encouraged to complete the survey online this year and the questionnaire has been re-designed specifically to make this swift and easy.

 Mike Addenbrooke, Capita Hartshead’s Managing Director commented: “We recognise that many pension funds value the survey and use the results as a ‘sense’ check - for their own admin developments and when reviewing their admin arrangements. Moving the survey online makes the whole process more dynamic. It will give us greater opportunities to follow up key findings during the year to see how schemes are responding on issues as they develop. We recognise, however, that for some schemes, it will simply be more convenient for them to complete a paper questionnaire and that’s absolutely fine.”

 Ellen Gracey CEO at GR Communications commented: “We are really pleased to be running the survey for Capita Hartshead this year as well as continuing to work with them on their PR and media strategy. It is exciting to be able to influence and develop such an important tool for anyone with an interest in pensions administration.”

 The results will be published in the autumn and will be available to download free from the Capita Hartshead website. The 2010 survey covered the responses of 414 pension schemes, with a total membership of 5.4 million lives.

 Capita Hartshead will make a donation to the Alzheimers Society for every completed questionnaire. To encourage online submissions, while £2.50 will be donated for every paper response, the donation will be boosted to £5.00 in respect of electronic responses.