Direct Line Group has awarded Capgemini UK a five year contract to design, deliver and run a new IT infrastructure to support its business. This involves the migration of Direct Line Group’s corporate and business applications from RBS Group to an independent platform, representing a significant phase of its operational separation. It is estimated that the agreement will provide for the migration away from RBS Group IT infrastructure at a cost of approximately £100m. Work on the migration will commence this month and is expected to be complete by the end of 2014.
The move will provide Direct Line Group with further control over its service delivery to customers and give it greater ability to prioritise and implement business change.
Direct Line Group announced its business transformation plan in 2010 targeting pricing, claims, distribution and operational efficiency. The IT migration will complement Direct Line Group’s business transformation.
Paul Geddes, ceo of Direct Line Group, said “Over the last few years we have been transforming the business and we are beginning to see the results. The planned work on our IT infrastructure is a key piece in this jigsaw, as Direct Line Group finalises its separation from RBS Group.”
Patrick Nicolet, global ceo of Capgemini Infrastructure Services, said “Many companies are increasingly striving to be more agile and flexible and it is clear that Direct Line Group, with its far-sighted transformation plan, is no exception. They do not want IT to inhibit their ambitions, and that is why we aim to provide them with true alignment between business demands and IT resource provision.”
Angela Morrison, cio, Direct Line Group said “This project is intended to enable us to focus on supporting our customers in the best way possible.”
Paul Soutter, ceo of Infrastructure Services UK at Capgemini, said “We look forward to providing Direct Line Group with its own independent IT infrastructure, using our proven transition methodology. We will apply our infrastructure service capabilities throughout our five-year collaboration with the aim of optimising the way Direct Line Group works.”
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