The new year is bringing some changes in the management structure of the Technology and Administration Solutions (TAS) UK business within Towers Watson.
Jane Murray is appointed as managing director of TAS UK. She was formerly UK client services director. Jane is a long standing member of the TAS management leadership group and joined Towers Watson (then Watson Wyatt) in April 1996. Jane is a Fellow of the Pensions Management Institute (FPMI) and previously a director on the Pension Administration Standards Association (PASA) Board.
As part of the structural changes, Richard Sard expands his role to include all of client services and is now head of client services for Technology and Administration Solutions.
Richard has worked in the pensions industry for over 25 years. He joined Towers Watson (then Watson Wyatt) in 2006 and has a wealth of experience in client management, product development and member communications.
Colin Fowler is appointed as TAS professional excellence leader for EMEA. He joined Towers Watson in April 2013; prior to which, he had responsibility for large private sector industry-wide pension schemes. Throughout his 24-year career, Colin has extensive experience in scheme management and operational service delivery, working closely with clients in delivering successful outcomes through strong project management and effective use of technology.
David Dow continues as managing director of Technology and Administration Solutions EMEA.
About the structural changes Jane Murray said: “We are delighted to start 2014 with Richard and Colin in these new roles. The growth and development of the Technology and Administration Solutions business means we are able to offer strong career paths for associates as we continue to expand. We will continue to reinforce our positioning of TAS as a quality administration provider with a focus on the end user experience and empathy to our clients’ service requirements.
“Looking at the immediate future, we need to harness our experience and technology to expand and continuously improve our online tools and contact points to ensure we provide employees and scheme members with the best possible individual service experience. The prospect of expanding the reach of our web services in particular is an exciting challenge and one which will ultimately be beneficial to our clients and the memberships of many of the largest pension schemes in the UK.”
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