Pensions - Articles - On the 1st day of my pension transfer my provider gave to me


The latest data from a key industry transfer index reveals that, on average, providers took 12.9 days to complete a pension transfer, in the 12 months to September 2023.

 To give an insight into what should happen when someone decides to consolidate their pensions, and in the spirit of Christmas, PensionBee presents a new twist on the timeless ‘12 days of Christmas’ carol: the 12.9 days of a pension transfer.

 What happens when you transfer a pension?

 Day one: A partridge in a pear tree
 The initial request is sent via Origo, the transfer service that compiles the index, to the scheme you are leaving, marking the beginning of the pension transfer journey.

 Day two: Two turtle doves
 On the second day, the request is placed in a queue, initially marked as ‘unallocated’, before being transferred from one provider to another.

 Day three: Three French hens
 As the request moves into its third day, it begins to take flight and is marked as ‘in progress’.

 Day four: Four calling birds
 Depending on the backlog at the scheme you are leaving, the ‘in progress’ stage can take longer than expected.

 Day five: Five golden rings
 On the fifth day, the two providers may exchange messages to check everything is complete before initiating the disinvesting process.

 Day six: Six geese a-laying
 Providers may require customers to complete additional forms or provide ID, laying the groundwork for the next step.

 Day seven: Sevens swans a swimming
 The seventh day sees the scheme you are leaving start the disinvestment period

 Day eight: Eight maids a milking
 On the eighth day, money managers are hard at work disinvesting funds.

 Day nine: Nine ladies dancing
 The transfer service sends a message on the ninth day to the new provider, telling them that funds are on the way,

 Day 10: 10 Lords a leaping
 The scheme you are leaving sends the funds using the new providers’ unique identifying number, as funds leap from one entity to another, during a process which can take up to five working days.

 Day 11: 11 pipers piping
 The funds are received and invested by the new provider, a melodious moment for the consumer.

 Day 12(.9): 12 drummers drumming
 The pension transfer is complete on the twelfth day!

 Becky O’Connor, Director of Public Affairs at PensionBee, commented: “Transferring a pension can take around 12 days and should be quite a simple process. It could take less than this with speedier pension companies, but it can unfortunately also take a lot longer.

 “It might not quite be 12 days to transfer a pension this Christmas for everyone starting the process over the festive period. But as long as you have a consumer-focused provider, you could reasonably expect the move to be complete by mid-January, getting a new year personal finance to-do list off to a flying start ”.
  

Back to Index


Similar News to this Story

Wish list for the occupational pensions industry in 2025
As one year closes and another begins, it's an opportune moment to set our sights on the future. The UK occupational pensions industry faces nume
PSIG announces outcome of Consultation
The Pensions Scams Industry Group (PSIG), which was established in 2014 to help protect pension scheme members from scams, today announced the feedbac
Transfer values fell to a 12 month low during November
XPS Group’s Transfer Value Index reached a 12-month low, dropping to £151,000 during November 2024 before then recovering to its previous month-end po

Site Search

Exact   Any  

Latest Actuarial Jobs

Actuarial Login

Email
Password
 Jobseeker    Client
Reminder Logon

APA Sponsors

Actuarial Jobs & News Feeds

Jobs RSS News RSS

WikiActuary

Be the first to contribute to our definitive actuarial reference forum. Built by actuaries for actuaries.