Pensions - Articles - TPR extends partnership with Capita for additional 3 years


The Pensions Regulator has agreed to extend its partnership with Capita for a further three years to ensure the continued successful roll-out of automatic enrolment to small and micro employers.

 The contract extension is worth an additional £37 million over three years and will run from October 2018.

 Capita has been working with TPR since 2011, delivering direct communications to employers who are preparing for automatic enrolment. So far more than 140,000 employers have completed their duties, resulting in more than six million people being put into a workplace pension.

 TPR and Capita have worked in partnership to deliver a tailored approach to communications that is helping to deliver compliance rates of more than 90% amongst small and micro employers.

 Under the extended contract, Capita will continue to deliver high-volume employer communications both to employers yet to implement automatic enrolment and to employers who have already undergone the process and will need to re-enrol staff.

 Capita will also continue to administer enforcement communications including compliance notices.

 TPR continues to be responsible for the automatic enrolment strategy and policy and the overall approach to communications and compliance and enforcement including prevention and detection activities.

 Lesley Titcomb, Chief Executive of The Pensions Regulator, said: “Our automatic enrolment communications approach is working. The continuation of our partnership with Capita will ensure stability and consistency, taking us to the point where all existing employers will have undergone automatic enrolment.”

 Andy Parker, Chief Executive of Capita plc, said: “The extension of our contract with The Pensions Regulator reflects our strong partnership ethos and further demonstrates the value Capita continues to bring to public sector projects.”

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