 |
|
 |  |  |  |
 For insurance carriers, automation can be a dangerous game as customers demand both a frictionless, automated claims process and access to understanding claims handlers. How do you find the right balance? With chatbots at FNOL, image analytics estimating damage more accurately than any human, and complex claims being fast-tracked to claims adjusters, virtual claims handling delivers the efficiency that customers expect with the empathy customers need. |
Join our panel of experts as they share insights into how to leverage virtual claims to deliver empathy at scale.
To explore the strategies and tools that enable insurers to deliver empathy at scale despite increased automation, Reuters Events is bringing together a panel of senior claims executives; Mike Fiato (Chief Claims Officer, Liberty Mutual), Samantha Santiago (Head of Claims Strategy & Automation, Farmers Insurance), Lori Pon (Director of Claims Transformation and Claim Service Center, AAA) and Bill Brower (Vice President – Auto Claims, LexisNexis Risk Solutions) as well as our moderator Alan Demers (President-Founder, InsurTech Consulting) for a live webinar, ‘Deliver Empathy at Scale - Virtual Claims Handling as the Future of Efficient, Customer-Centric Claims’ on February 13th at 11:00AM ET.
Register for this webinar here
• Give the customer more than they expect! Boost NPS while reducing cycle times by automating routine processes to offer a seamless customer experience that gives the customer the power of choice Register for this webinar here
This webinar is being run in conjunction with the upcoming Fourth Annual Connected Claims USA Summit, taking place June 24th–25th, at McCormick Place. Welcoming over 1200 senior attendee, Connected Claims USA is the world’s largest gathering for claims executives striving for efficient, customer-centric claims processing. More information can be found on the website at https://events.insurancenexus.com/connectedclaimsusa/
Mariana Dumont
Head of USA Operations |
|
|
|
| Reinsurance Pricing | ||
| London - £180,000 Per Annum | ||
| Senior Pricing Associate - Corporate ... | ||
| London / hybrid 2-3 dpw office-based - Negotiable | ||
| Actuarial Reporting Manager | ||
| South East / hybrid 3dpw office-based - Negotiable | ||
| FTC: London Market Actuarial Associate | ||
| London / hybrid 2 days p/w office-based - Negotiable | ||
| BPA Consultant | ||
| London / hybrid 2-3 dpw office-based - Negotiable | ||
| GI Pricing Analyst - Fully Remote | ||
| Fully remote - Negotiable | ||
| Technical Pricing Manager | ||
| Fully remote with the option to work out of an office in the South of England - Negotiable | ||
| FTC: Technical Pricing Analyst - Remote | ||
| Fully remote - Negotiable | ||
| Investment & Pensions Consultant - Bi... | ||
| South East / London / hybrid - Negotiable | ||
| 1st Investment DB Pensions Actuary in... | ||
| UK Flex / hybrid 2 dpw office-based - Negotiable | ||
| Risk Manager | ||
| London - Negotiable | ||
| FTC (9-12 months) Financial Risk Manager | ||
| London / hybrid 2 days p/w office-based - Negotiable | ||
| Actuarial and Investment Consultant | ||
| Remote / 1 dpm office-based - Negotiable | ||
| Senior DB Investment Consultant | ||
| Remote / 1 dpm office-based - Negotiable | ||
| Senior Technical BPA Analyst | ||
| South East / hybrid 3dpw office-based - Negotiable | ||
| Enterprise Risk Manager | ||
| South East / hybrid 3dpw office-based - Negotiable | ||
| Life Actuarial Analyst - Financial Re... | ||
| South East / hybrid with 2 days p/w office-based - Negotiable | ||
| STAR EXCLUSIVE: First PRT Actuary in ... | ||
| Flex / hybrid - Negotiable | ||
| First Actuary In - Capital | ||
| London - Negotiable | ||
| P&C Consulting Actuary | ||
| London / hybrid - Negotiable | ||
Be the first to contribute to our definitive actuarial reference forum. Built by actuaries for actuaries.
Copyright © 2025 Actuarial Post. Created by Zero-One Design Ltd
