Customer fairness is not a nice to have its your duty

While insurers understand their obligation to treat customers fairly, the harder question is how they demonstrate that they are doing so – particularly when it comes to pricing. Fairness isn't just about having the right policies and processes in place; insurers need the data, analytics and governance to evidence that customers are receiving good outcomes. Any financial services institution has to ensure it’s taking customers’ needs into consideration in accordance with the FCA’s Consumer Duty.

3 numbers show human-in-the-loop cyber defence is outdated

How do you defend against AI attack speed? As cyberattacks become increasingly AI-driven, human-in-the-loop cyber defence is leaving organisations vulnerable. This article looks at the weaknesses of human-in-the-loop cyber defence against AI-enabled attacks, as well as the implications for cyber insurance. Waiting for human approval used to be prudent. Now it might be too little, too late. Nobody wants an algorithm accidentally pulling the plug on production. But against AI-enabled attacks, waiting for human approval becomes the greater risk.

Stewardship reporting under the new LGPS regime

"If the pool is a Stewardship Code signatory, do funds still need to report?" The recent pooling reforms change how investment strategy is implemented, but they don’t remove the responsibilities and fiduciary duties that sit with partner funds. In fact, how partner funds demonstrate oversight of, and engagement with, their pool becomes increasingly important. This is one of several areas that a pool’s Stewardship Code report would not cover, so partner funds should demonstrate their efforts in their own reporting.

The Future of Trusteeship: In Good Hands?

 

Lifestyle Actuary

Dalriada Trustees Limited (Dalriada), one of the largest providers of professional trustee services to pensions schemes in the UK, has today announced the appointment of Sarah Brough as a professional trustee.

Lights Camera Actuary

For the next few months Zoe Bolton will be talking to the senior actuaries in these firms, getting a brief insight into their career paths and visions for the future. This month Zoe interviews Shil Patel the UK Managing Director at Dynamo Analytics

Travelling Actuary

This month's Travelling Actuary takes us to the iconic Boston to experience New England at it’s very best.

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